Ripoff Report | E-470 Express Toll Review - Denver, Colorado (2024)

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Report: #933326

Complaint Review: e-470 Express Toll - Denver Colorado

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  • Submitted:
  • Updated:
  • Reported By: beca_bugg — Fort Collins Colorado United States of America
  • Author Not Confirmed Ripoff Report | E-470 Express Toll Review - Denver, Colorado (20)
  • Why?

  • e-470 Express Toll Denver, Colorado United States of America

e-470 Express Toll Over charging Denver, Colorado

*UPDATE Employee: Please call so we can help you resolve your issue . .

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For some reason, this company thinks they can charge me four to five times for going through the toll once. If I would have known they would do this, I would have avoided it and spent an extra twenty minutes going through town. They also think it is ok to add late payments before they even send you the bill. Have tried to call, but I am always on hold and have to give up after an hour. I'll send an email and hope I can resolve it that way.

This report was posted on Ripoff Report on 08/27/2012 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/e-470-express-toll/denver-colorado-/e-470-express-toll-over-charging-denver-colorado-933326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Please call so we can help you resolve your issue . .

AUTHOR: E470 - (United States of America)

SUBMITTED: Tuesday, August 28, 2012

POSTED: Tuesday, August 28, 2012

Dear Ms. Bugg,

First, we apologize for your customer service experience. At your convenience, can you please contact Katie directly and she will help you bring resolution to your concerns. You can reach Katie at 303-537-3400 ext 4031.

Kind Regards,
Heidi - E-470

Respond to this report!

Ripoff Report | E-470 Express Toll Review - Denver, Colorado (30)

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Ripoff Report | E-470 Express Toll Review - Denver, Colorado (2024)

FAQs

What happens if you don't pay ExpressToll Colorado? ›

After your first statement is past due, you will receive another statement with a one-time $5 late fee added. If your account ages a total of 3 months, you will be sent to an outside agency collections law firm, at which time you will be assessed a one-time $20 collection fee.

How do I dispute a toll violation in Colorado? ›

If you have questions about a violation or fine, payments or to file a dispute, please visit expresslanesafety.com/CO/violations or call 833-816-0316 for assistance. CDOT is not managing these requests, and must go through the Express Lanes Safety Enforcement program.

Who owns E-470 in Colorado? ›

The toll road is neither a state highway nor an Interstate Highway and is instead owned and maintained by the E-470 Public Highway Authority, which is controlled by a governing board of eight elected officials of eight local governments.

Why are Colorado tolls waived? ›

The express lanes opened in November 2022 after extensive construction in the I-25 Gap project area. Since then, tolls have been waived while the Colorado Department of Transportation rolled out its tolling system along the 18-mile stretch.

Can unpaid tolls affect credit score? ›

Unpaid Parking Tickets, Library Fines, Unpaid Tolls, Forgotten Gym Memberships. Having derogatory marks, or a history of unpaid debts, has a significant negative impact on your credit score.

Do out of state drivers pay Colorado tolls? ›

Whether a customer has a Colorado or an out-of-state license plate, the billing process works the same for all vehicle registrations. No advance registration is required. Customers drive non-stop and are billed later.

How do I write a dispute letter to a toll violation? ›

You can dispute a violation by filling out the "Contest of Notice" portion of your "Notice of Toll Evasion." This notice is typically mailed to you within two weeks of driving The Toll Roads without paying. Please include a written explanation for contesting the violation.

How do I cancel my Colorado ExpressToll account? ›

How do I close my ExpressToll account? There are a few options for closing your account. Mail a note to the address below indicating you want to close your account. Or, contact the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470 to speak to a customer service representative.

What is a toll evasion penalty? ›

Each violation is assessed a $57.50 penalty in addition to the toll amount due.

Why is E-470 so expensive? ›

E-470 has tolls because it relies on the profit for maintenance. It doesn't receive state or federal funding, so the tolls go towards paying debt service, operations and roadway improvement projects.

Why is E-470 still a toll road? ›

E-470 did not use any local, state or federal funding during the original construction and no taxes are used to improve or operate the highway. The current bonds used for maintenance, operations and expansion are still being paid back by tolls collected from the toll road users.

What does the E in E-470 stand for? ›

@E470. The E in E-470 technically stands for "extension," as our road is an extension of C-470, but we like to think the E stands for "Excellence"!

What happens if I don't pay a toll from Colorado? ›

If the account remains unpaid for 90 days, the account becomes delinquent and all overdue toll transactions will be sent to a collections law firm for up to four months in an attempt to find the customer and collect payment. The unpaid tolls, the $5 late fee and a one-time $20 collection fee are due at this time.

How do I dispute a toll in Colorado? ›

You have 30 days from the date that the E-470 Public Highway Authority or Colorado High Performance Transportation Enterprise (HTPE) issues an order, or 30 days from the date of your hearing with the E-470 Public Highway Authority or HTPE, to give your toll ticket appeal paperwork to the county court.

What is the most expensive toll road in Colorado? ›

Colorado's most expensive roads

One toll is on Pikes Peak Road from the town of Cascade, U.S. Highway 24, west of Colorado Springs to the top of Pikes Peak, which totals $2.11. C-470, Kipling to Interstate 25 is also one of the highest tolls.

Do you have to pay for the express lane in Colorado? ›

Any traveler may use Express Lanes: for free with a motorcycle or if they have at least three passengers in the vehicle; by riding priority buses or bus rapid transit; or. by paying the toll as a solo driver.

How are tolls charged in Colorado? ›

If you drive yourself...

Solo drivers with a pass will be charged the posted toll rate, which will be automatically deducted from their ExpressToll Account. If you choose not to set up an ExpressToll account and get a pass, you will be billed through a License Plate Toll.

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