Peloton Guide Stuck Installing Update (2024)

Table of Contents

1. Software Troubleshooting - Peloton Support 2. Issue with Software Updates on Peloton Bike, Tread, Row (Email ... 3. Peloton Software Updates 4. Peloton Glitch Following Update on Bike, Bike+, Tread and Row 5. Peloton Guide Power Troubleshooting 6. Guide - Peloton Support 7. Factory Resetting Your Peloton Guide 8. Peloton bike software update seemed to break its £710 screen | Money 9. PELOTON APP - WILL NOT LOAD - Roku Community 10. Peloton Heart Rate pairing - Apple Support Communities 11. Peloton display - installing apps via adb - XDA Forums 12. Setting Up Your Peloton Guide 13. Peloton Bike Output Metrics Lower Than Normal Due To Bug With ... 14. Peloton Status FAQs References

1. Software Troubleshooting - Peloton Support

The Troubleshooting App aims to help you troubleshoot and diagnose different issues you might experience on your Peloton Product.
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2. Issue with Software Updates on Peloton Bike, Tread, Row (Email ...

Aug 21, 2023 · Some members have experienced problems with the software update properly installing, resulting in their device being locked.
A software update is impacting the Peloton Bike, Bike+, Tread, Tread+, and Row. Peloton has emailed members letting them know they are working on a fix, and to try a factory reset if they are impacted.

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3. Peloton Software Updates

To check the operational status of Peloton systems, please visit https://status.onepeloton.com/. To troubleshoot software update issues, click here .
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4. Peloton Glitch Following Update on Bike, Bike+, Tread and Row

Missing: guide | Show results with:guide
Attention Peloton Members! Glitch in Software Following Update on Bike, Bike+, Tread and Row Background: We understand that some Peloton Members are currently having trouble with the most recent software update on their Bike, Bike+, Tread, or Row. We've received various reports claiming that the update is not installing correctly, despite Peloton's efforts to fix the issue. Steps
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5. Peloton Guide Power Troubleshooting

Power cycle your Peloton Guide by disconnecting the power cable from the outlet. Wait 30 before plugging the power cable back into the power source.
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6. Guide - Peloton Support

The Peloton Guide arrives new and in ready-to-use condition. We recommend factory resetting your device for the following issues. Peloton Guide Power ...
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7. Factory Resetting Your Peloton Guide

Navigate to Settings; Select Systems > Factory Reset. Once you have completed a factory reset, you will need to reconnect your Peloton Guide ...
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8. Peloton bike software update seemed to break its £710 screen | Money

Mar 6, 2024 · After reactivating my membership, which is £40 a month, I browsed some classes. I was then prompted to install a software update. I did this but ...
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9. PELOTON APP - WILL NOT LOAD - Roku Community

Jul 21, 2023 · When problems are confined to a particular channel, it may be that the channel did not install correctly, has received a faulty update, or has ...
Just had this issue today. After selecting my Pelo account to login I get kicked back to Home Screen. I did the steps above to remove the app but still have same issue.

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10. Peloton Heart Rate pairing - Apple Support Communities

Feb 12, 2023 · The Apple Watch doesn't connect to the Peloton like other HR monitors. There's no explicit Bluetooth connection. Instead, you install all the apps and adjust ...
Coming soon: Apple Event on 9/9 at 10 a.m. PT

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11. Peloton display - installing apps via adb - XDA Forums

Apr 12, 2023 · I'm not sure how to troubleshoot it further. What logs can I look into? What might be blocking the install? I see other people also stuck on the ...
I know the Peloton display isn't very popular, but it's a pretty awesome large touchscreen display that I wish can be used to its full potential. I was hoping maybe someone here would have insights on how to install 3rd party apps on it via adb...

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12. Setting Up Your Peloton Guide

Plug the HDMI cable into an HDMI input on your TV and secure any excess cables. Set up your Guide remote: Grab the remote and install the two AAA batteries ...
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13. Peloton Bike Output Metrics Lower Than Normal Due To Bug With ...

Oct 28, 2023 · Other users have shared that they reached out to Peloton Member Support regarding the issue, and were provided alternative instructions for how ...
Some Peloton Bike owners have reported a difference in their output numbers & metrics after installing the latest software update in October 2023.

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14. Peloton Status

Monitoring - Team has released a fix for this issue in version 3.33.0. The update will be rolling out to devices over the next few days. Sep 06 , 2024 - 07: ...
Welcome to Peloton's home for real-time and historical data on system performance.

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Peloton Guide Stuck Installing Update (2024)

FAQs

How to fix Peloton stuck on installing update? ›

Most issues will resolve themselves in a 10- to 15-minute timeframe. If the touchscreen is still stuck on the update screen after 10-15 minutes, please troubleshoot by performing a power cycle: Press and hold the button on the back of the touchscreen until a shutdown prompt appears.

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Why is my Peloton guide not working? ›

Confirm that the outlet has power by using another device in the outlet. Ensure the power cable is securely plugged into the back of the Peloton Guide and power outlet. If the issue persists, power cycle the Peloton Guide by disconnecting the power cable directly from the outlet.

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How do you reset a frozen Peloton? ›

Turn the touchscreen off by holding down the power button and selecting “Shut Down.” Hold down the volume up button on the right rim of the screen and keep holding. Hold down the power button on the touchscreen until the touchscreen powers on and the Peloton logo appears.

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How long does Peloton installation take? ›

Once in your home, the delivery technician will need 15 to 30 minutes to complete the assembly of your Bike. Read on for more information about your Bike's in-home delivery and setup. Congratulations on completing your order – we can't wait to welcome you on the Leaderboard soon!

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How to fix Peloton glitch? ›

Hold the power button on the back of the touchscreen until a prompt is displayed, then selecting "Troubleshooting." You can access the troubleshooting app from the sidebar/menu by clicking on the 3 dots at the bottom right of the screen and selecting "Troubleshooting."

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How do I clear the cache on Peloton? ›

How to Clear the Cache

Tap the WiFi icon on the top right of your HD Touchscreen, select "Settings", then select "Device Settings" from the dropdown menu.
From the new menu, select "Apps."
Tap the "Peloton" app from the list of applications.
"Force Stop" the application, then select "Storage", then "Clear Cache."

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How do you wake up the Peloton guide? ›

Note: By default, after 15 minutes of inactivity, the Peloton Guide will automatically enter a sleep mode. This default setting can be changed through Settings > Screen > Auto-Sleep > Select a time. To wake up the Guide, you can press any two buttons on your Peloton Guide remote.

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What do you do when Peloton isn't responding? ›

Disconnect the power from the Peleton. Then disconnect the power cord from the internet router /modem. Then reconnect power to both, power on the Peleton and wait 5 minutes for them to completely power on and reboot. Then check.

Is there a way to restart Peloton? ›

Section method: Soft reset. Restart your Peloton screen by pressing and holding the power button for 10 seconds. Then, turn the screen back on.

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Why is my Peloton bike taking so long to update? ›

Most issues will resolve themselves in a 10- to 15-minute timeframe. If the touchscreen is still stuck on the update screen after 10-15 minutes, please troubleshoot by checking to see if the power cable in the center port of the touchscreen is fully seated.

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How to check Peloton for update? ›

The easiest way to verify that your Peloton is updated to the latest and greatest software is to verify in the Settings section of the touchscreen.

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What is the warranty on Peloton? ›

Coverage for Peloton Bike, Bike+, Treads, and Row

Enhance your 12-month limited warranty with 48 months of total coverage and added benefits that start on day one.

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How do I clear my Peloton cache? ›

How to Clear the Cache

Tap the WiFi icon on the top right of your HD Touchscreen, select "Settings", then select "Device Settings" from the dropdown menu.
From the new menu, select "Apps."
Tap the "Peloton" app from the list of applications.
"Force Stop" the application, then select "Storage", then "Clear Cache."

More items...

How do you soft reset a Peloton? ›

Section method: Soft reset. Restart your Peloton screen by pressing and holding the power button for 10 seconds. Then, turn the screen back on. From here:Power off the Peloton bike by holding the power button for 5 seconds.

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