How to update Hisense TV software | KnowTechie (2025)

Quick Answer:If your Hisense TV has an internet connection, you can update its software over the air. If not, you can update your TV manually via a USB drive. But you may have to request the updated file from customer support.

Hisense TV software should be updated regularly as new updates can improve the performance and stability of your TV. So, if you’re wondering how to update Hisense TV software to get those benefits, you’re in the right place.

These updates introduce new features and enhancements and fix security patches and firmware bugs that may have been discovered since the last release.

Hisense TVs are available in three operating systems: VIDAA U, Roku TV, and Android TV.

The latest Hisense TVs come with internet connectivity and can update their software over the air through a Wi-Fi or ethernet connection.

Unfortunately, you need to update the firmware on older models through a USB drive.

If you’re looking for instructions for a Hisense TV software update, you’ve come to the right place. Here’s a step-by-step guide to updating your Hisense TV software on all three operating systems.

Hisense Software Update Download: To download the latest Hisense software update, go to the official Hisense website. Navigate to the Support or Downloads section and search for the specific model of your Hisense device. From there, locate and download the available software update to keep your device up to date with the latest features and improvements.

Over-the-Air Updates on Hisense TVs

Unfortunately, not every Hisense TV can receive over-the-air updates. The Hisense models listed below can connect to the internet via Wi-Fi or ethernet and support OTA updates.

READ MORE: How to turn on Hisense TV without a remote?

Depending on the operating system of your Hisense TV, the process of checking, downloading, and installing updates will be different.

The latest Hisense firmware update enhances performance and fixes bugs for your Hisense device. Keep your device up to date with the latest features, improvements, and security patches by downloading and installing the firmware update directly from the Hisense website.

How to update Hisense TV software

On Hisense Android TVs

Make sure that your TV is connected to the internet.

Open Settings (Gear Icon) from the Android TV home screen.How to update Hisense TV software | KnowTechie (1)

Find and select Device Preferences.How to update Hisense TV software | KnowTechie (2)

Go to AboutHow to update Hisense TV software | KnowTechie (3)

Scroll down to System UpdateHow to update Hisense TV software | KnowTechie (4)

Your TV will now look for any available updatesHow to update Hisense TV software | KnowTechie (5)

If there’s an update available, select Update Now to install it.

How to find your software update on a Hisense Roku TV

  • Access the Home screen of your TV by pressing the Home button on the Remote.
  • Select the Settings option.
How to update Hisense TV software | KnowTechie (6)
  • Scroll down and select the System option.
How to update Hisense TV software | KnowTechie (7)
  • Find and select System Update.
How to update Hisense TV software | KnowTechie (8)
  • Next, select the ‘Check Now‘ option so the TV can check for updates.
How to update Hisense TV software | KnowTechie (9)
  • A popup menu will appear on your TV screen if the updates are available.
  • Select Update so that your TV will be updated to the latest firmware.

On Hisense VIDAA U TVs

  • Press the Setting Button (Cog) on the remote, this opens the setting menu.
How to update Hisense TV software | KnowTechie (10)
  • Next, find and select ‘Support
How to update Hisense TV software | KnowTechie (11)
  • Select ‘System Update
How to update Hisense TV software | KnowTechie (12)
  • Now, select ‘Check Firmware Upgrade
How to update Hisense TV software | KnowTechie (13)
  • Your TV will now start checking for updates. If there are any available updates, they will show up on the screen.
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  • Select ‘Upgrade‘ to install the update.

You can enable an Automatic Update option on newer Hisense TVs (Mostly VIDAA U). Enabling this option automatically checks, downloads, and install new updates as and when they are released from Hisense.

To activate this feature, follow the above steps for VIDAA U TV until you reach the System Update menu.

From here, enable ‘Auto Firmware Upgrade.’

  • Press the settings button on your Hisense remote.
  • Navigate to “Support,” then “System Update
  • Ensure “Auto Firmware Upgrade” is enabled.
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How to Manually Update Hisense Smart TV Via USB

Thankfully, there’s one last resort if your Hisense TV doesn’t have an internet connection or can’t update over the air. Luckily, you can update your TV manually via a USB drive.

But there is a catch.

Only a few Hisense TVs have their updates publicly available on the company’s website, while for others, you have to contact customer support and request the update file.

Hisense software update download: How to manually update your Hisense TV with a USB drive

  1. Unzip the file you received from customer support.
  2. Locate and copy the ‘upgrade_loader.pkg‘ file on a formatted USB drive (preferably FAT 32). Make sure the USB is empty.
  3. Turn off the TV.
  4. Insert the USB drive into one of the USB ports at the back/side of the TV.
  5. Turn on the TV.
  6. Press and hold the ‘Stand by’ Button on the remote until you see the message ‘Software Updating.
  7. It takes almost 10-15 minutes to update the software. Once done, the TV will turn on automatically.

Wrapping Up

Hisense TVs, like all other smart TVs, need regular software updates to keep them running smoothly.

If your TV supports internet connectivity, Hisense has made it easy for you to update the software and firmware over the air. If not, you will have to request the updated file from customer support and update it manually via USB.

By following the tips and steps in this guide, you’ll be able to update your Hisense TV software. You might also use this information to troubleshoot any issues that you may have with your software.

After ensuring your Hisense TV runs the latest software, you might want to explore how it connects with other devices.

For those on the go, learn how toconnect your AirPods to different devices, including in-flight entertainment systems, for a seamless audio experience wherever you are.

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How to update Hisense TV software | KnowTechie (2025)

FAQs

How to update Hisense TV software | KnowTechie? ›

Press the settings button (it looks like a cog) on your Hisense remote. Navigate to Support, then System Update. Ensure Auto Firmware Upgrade is enabled. If the firmware update is detected, it will update automatically.

How do I update my Hisense TV software? ›

On your Hisense Smart TV, select Settings > About > System Update > Check Firmware Upgrade. Select the Detect button to check for available updates.

Why does my TV say System update needed? ›

Most devices have a function that lets manufacturers send software upgrades to their products in order to add new features to your box or fix bugs in the software. The latest TVs and boxes will alert you with a pop-up message on your TV screen when there's a software update.

What is the latest version of Hisense Smart TV? ›

Test Results
ProductRelease YearSize
Hisense U7N [U7, U75N]202455" 65" 75" 85"
Hisense U6/U6H202250" 55" 65" 75"
Hisense U6/U6K202355" 65" 75"
Hisense U6GR202155" 65"
7 more rows

What is the Hisense TV update for 2024? ›

Hisense's newest Mini-LED TVs will be kitted out with some exciting upgrades for 2024, including ATSC 3.0, WiFi 6e, 144Hz refresh rate, and 3,000 nits of peak brightness.

How to do a software update on a TV? ›

For Android TV models: On the remote control, press the HELP button, and select Status & Diagnostics → System software update → Check if the Automatically check for update or Automatically software download setting is set to ON. Note: If Status & Diagnostics is not shown, skip it.

How do I update apps on my old Hisense TV? ›

If you have a Hisense Android TV, you can update the apps in the Google Play Store like you would on any other Android device. If you're still having issues, then simply delete and then re-download the app.

How do I fix my system update? ›

If your phone won't complete a software update: Restart your phone, Ensure a stable internet connection, Check available storage space, Update all apps, Remove SD card temporarily, Force restart your phone, Consider updating via computer, Reset network settings if needed, Test in safe mode (Android), Factory reset as a ...

Is it important to update TV software? ›

Keeping your TV software up to date means you'll have the very latest features from manufacturers and that any bugs will be fixed, to improve how the service works. Updating your device should be simple – you just need to follow the on-screen process.

What is the most common problem with Hisense TV? ›

One of the most common issues Hisense TV owners encounter is picture or display problems, including black screens, no picture, or distorted images. These can stem from various causes, like loose cables, incorrect input settings, or even internal hardware issues.

What are the disadvantages of Hisense TV? ›

Worst: Some inconsistency with the displays

Some reviewers have found that the viewing angles of the Hisense ULED TVs, which are the company's competitor to LG NanoCell and Samsung QLED TVs, are narrower than the regular LED Hisense TVs, as well as narrower than their competitors' TVs.

What is the name of the Hisense Smart TV software? ›

The VIDAA TV operating system is designed to provide a truly lean-back user experience for the consumer.

What happens when you update TV software? ›

Keeping your TV software up to date means you'll have the very latest features from manufacturers and that any bugs will be fixed, to improve how the service works. Updating your device should be simple – you just need to follow the on-screen process.

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